The California Highway Patrol (CHP) just issued a press release about their upcoming efforts to celebrate National Public Safety Telecommunications Week. During the week of April 8-14, 2018, the CHP will be honoring the dedicated women and men who serve as call-takers and safety dispatchers for their dedication to providing lifesaving services to the public, law enforcement officials and first responders.  Call-takers and dispatchers are on the front line of emergency services. They interact with the public during extreme situations, often where life and limb are on the line.

An Indispensable Public Safety Position

This indispensable position creates a link between the public and first responders. Dispatchers have to quickly assess emergency situations, where the callers are often dealing with the worst day of their life. A call-taker has to be cool under pressure and above all, a people-person. Taking a call from somebody in distress requires a lot of calm focus. Dispatchers may provide lifesaving instructions while simultaneously sending the appropriate first responders to a scene as swiftly as possible.

Taking Calls During Emergency Situations

At this time, the CHP has 25 Communications and employs more than 900 professional public safety dispatchers. Last year, they handled approximately 9.2 million calls. If you’ve ever been in an injury crash or needed to call 9-1-1, you know how critically important this service is.

CHP: What to do in an Emergency

  • Stay calm.
  • Be prepared to give your name, phone number, address or location and a detailed description of the incident or vehicle being reported.

After a Car Accident

Car accidents are one of most common reasons why people have to call 9-1-1. Injuries associated with car accidents can be severe and require immediate life-saving intervention and rescue by first responders. The sooner you call 9-1-1 after a crash, the sooner a dispatcher can send out a police vehicle, ambulance or fire truck.

If you have been injured or if you have lost a loved one in a car accident in San Diego, along with the Central Coast or Bay Area, contact the skilled and proven team at Harris Personal Injury Lawyers, Inc. at 1.800.GO.HARRIS for a free case consultation today.

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